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Privacy Policy

At SoleNest, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase from us. .

1. Information We Collect

When you interact with SoleNest, we may collect the following:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping & billing address
  • Payment details (processed securely via third-party providers)

b. Non-Personal Information

  • Browser type
  • Device type
  • IP address
  • Pages visited
  • Time spent on the site

This information helps us improve your shopping experience and site performance.

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders
  • Communicate with you about your purchase
  • Provide customer support
  • Improve our website and services
  • Send marketing emails (with your consent)
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Trusted third-party services (e.g., payment processors, shipping partners)
  • Marketing tools (e.g., email platforms like Mailchimp, if used)
  • Analytics services (e.g., Google Analytics)
  • Authorities, when legally required

All third parties are bound by strict data protection agreements.

4. Cookies & Tracking

Our site uses cookies to:

  • Enable essential site functionality
  • Track user activity for analytics
  • Remember your preferences
  • Personalize content and ads (with consent)

You can manage cookie preferences in your browser settings.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to data processing
  • Withdraw consent at any time

To exercise these rights, contact us at: [Insert Email Address]

6. Data Retention

We retain your information only as long as necessary for:

  • Fulfilling orders
  • Legal or tax obligations
  • Customer support and service improvement

7. Security

We implement appropriate technical and organizational safeguards to protect your personal data. However, no method is 100% secure—please use the site responsibly.